AI for Agencies: Kevin Hayes on the Future of Marketing Strategy

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small and mid-sized businesses can build sustainable, revenue-focused marketing strategies by aligning creativity, data, and operational excellence.

We’re joined by Kevin Hayes, Head of Growth at Soulpepper Marketing, a Vancouver-based agency known for helping professional service firms boost lead generation and intake performance. Kevin brings decades of strategic experience from brands like Deloitte and GE, along with a passion for community-driven impact.

Key Highlights:

  • 2026 Strategy Blueprint: The pillars firms must prioritize for sustainable, data-backed growth.
     
  • The Roughriders Campaign: How a fun insight turned into a national success and reshaped targeting.
     
  • Fixing Missed Leads: Why follow-up failures cost firms revenue and the systems that solve it.
     
  • AI + Lead Response: How teams can boost conversions with faster response habits and smart tools.
     
  • Purpose & Vision: How Soulpepper blends business growth with meaningful community impact.
     

Special Thanks to Our Partners:

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Maheen Bari
A Client Manager at CanadianSME, Maheen adds a practical, hands-on perspective to the podcast. Her experience in conducting interviews, coordinating events, and collaborating with business experts provides valuable insights into the day-to-day realities of running a small business. Her involvement in the magazine’s marketing initiatives also brings a valuable understanding of audience engagement and content strategy.