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Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari and today, we’re diving into strategies for building resilient and future-ready small businesses. From succession planning to cybersecurity, mentorship, and innovation, these are essential pillars for long-term growth and sustainability
Our guest Lisa Giannone, President and COO at BFL CANADA, brings years of expertise in risk management and insurance. Her journey from cashier to a leading voice in a male-dominated industry is nothing short of inspiring. Lisa has extensive experience working with industries like manufacturing, transportation, and construction, making her insights particularly valuable for SMEs.

This episode will uncover:
- Succession Planning for Longevity:
- The importance of planning leadership transitions for sustainable business growth.
- Real-life examples of successful succession strategies.
- Cyber Risks and Proactive Security:
- Why SMEs should prioritize cybersecurity, even if they feel “too small” to be targets.
- Practical steps to mitigate cyber risks.
- Fostering Mentorship and Culture:
- Lisa’s personal experience as both mentee and mentor.
- How mentorship enhances employee retention and fosters leadership.
- Steps to create a company culture that attracts top talent.
- Adopting AI and Driving Innovation:
- Overcoming hesitations around AI adoption.
- Examples of how AI has transformed SME processes and efficiency.
- Future-Proofing Businesses:
- Three key takeaways for SMEs to build resilience and stay ahead in a competitive market.

Special Thanks to Our Partners:
RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/
For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!
Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.