ROI in Education: Why Most Tech Fails and How to Fix It

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Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari. Today, we explore the transformation of higher education in an AI-powered world.

In 2026, classrooms are shifting from content delivery to active application, requiring educators to focus on engagement, personalization, and interactive learning. Joining us is Eric Gardiner, Director of Thought Leadership at Top Hat, co-host of the Higher Listenings podcast, and advisor to over 900 institutions across North America.

Key Highlights:

  1. Educator’s Role: Teachers now guide application and critical thinking, not just content delivery.
     
  2. Personalized Learning: ACE tools tailor the student journey to boost engagement.
  3. Tech ROI: Many institutions struggle to realize measurable returns from edtech investments.
  4. Content Evolution: AI transforms how course materials are created and delivered.
     
  5. Outdated Beliefs: Higher education must shift past traditional learning assumptions.

Special Thanks to Our Partners:

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Maheen Bari
A Client Manager at CanadianSME, Maheen adds a practical, hands-on perspective to the podcast. Her experience in conducting interviews, coordinating events, and collaborating with business experts provides valuable insights into the day-to-day realities of running a small business. Her involvement in the magazine’s marketing initiatives also brings a valuable understanding of audience engagement and content strategy.