The Digital Transformation of Work Environments with Courtney Elling

In this enlightening episode of the CanadianSME Small Business Podcast, we welcome Courtney Elling, a prominent Hybrid Work Leader at Cisco Canada. Courtney brings her extensive experience in spearheading digital transformation and guiding Canadian organizations through the nuances of hybrid work environments and the digitization of the real estate sector. As a fervent advocate for flexible work practices and sustainable workspace solutions, her insights are shaping the evolving landscape of our professional environments. Beyond her professional endeavors, Courtney is passionate about spending quality time outdoors with her family and contributing to non-profit organizations.

Key Highlights:

  • Courtney discusses the critical findings of Cisco Canada’s Reimagining Workspaces Survey, focusing on their implications for Canadian businesses and how these insights can inform more supportive work environments.
  • Insights into the factors fueling a preference for office work and strategic responses organizations can employ to accommodate this trend effectively.
  • Identification of prevalent gaps in the office experience and practical strategies for businesses to enhance collaboration and employee satisfaction.
  • Key elements that businesses should consider when redesigning their workspaces for the future, including the integration of sustainability and technology.
  • With AI and security often overlooked, Courtney highlights essential steps for organizations to prioritize these critical aspects in their workspace redesign efforts.

Listen On

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Our deepest thanks to Courtney Elling for her invaluable contributions to this discussion on the future of workspaces, digital transformation, and the pivotal role of sustainable, people-centric design principles. Her expertise offers a rich source of guidance for businesses eager to navigate the complexities of adapting to hybrid workspaces and the broader digital transformation of their operations.

We extend a special appreciation to our partners: RBC, UPS, Xero, and Constant Contact, whose ongoing support is essential in delivering these critical conversations to our small business community.

Be sure to subscribe to CanadianSME Small Business Magazine at  for more engaging stories, strategic advice, and the latest trends shaping Canadian entrepreneurship.