These B2B Buyer insights will increase Your Close Rate by 20%+

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how B2B organizations can turn buyer research, human insight, and AI-assisted outreach into predictable revenue systems that actually convert.

We’re joined by Shane Lawrence, Managing Partner at SMB Acuity Inc., where his team specializes in running buyer interviews and win-loss programs, then transforming those insights into sales playbooks, automations, and clarity across the entire go-to-market engine. Shane shares how Canadian SMEs can use human-led, AI-boosted research to align teams and unlock measurable growth.

Key Highlights:

  • Win–Loss for Revenue: How buyer interviews reshape sales strategy quickly without big budgets.
     
  • AI + Human Outreach: How AI supports authentic communication and cross-team alignment.
     
  • 90-Day Pilot Model: How short, outcomes-based projects de-risk change and accelerate results.
     
  • Sales Enablement Today: Why practical playbooks and automation improve consistency and pipeline flow.
     
  • Future of B2B Growth: How insight-driven research and AI will define the next era of sales and marketing.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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SK Uddin
As the founder of CanadianSME Small Business Magazine, SK Uddin brings a wealth of knowledge and passion for the Canadian SME landscape. His experience in providing valuable insights into business tools, trends, and success stories makes him a compelling host who understands the needs and challenges of entrepreneurs. He also brings his expertise from organizing the annual Small Business Summit and Small Business Expo, further enriching the podcast’s content with real-world perspectives on collaboration and growth.